(Last Updated: August 24, 2020)
Thank you for visiting worldschildren.org. We know that you care about how your personal information is treated and your privacy is our priority. World’s Children recognizes that we must maintain and use your information responsibly. This policy describes what personal data we collect, how we use it, and choices available to you.
Your use of the World’s Children website
BY VISITING THIS WEBSITE, YOU CONSENT TO OUR USING ANY INFORMATION THAT YOU PROVIDE TO US OR THAT WE COLLECT IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT VISIT OR USE THIS WEBSITE.
Information We Collect and Track
WC collects and retains two types of information about Website visitors: personal information that individual visitors provide when interacting on the Website or voluntarily through our contact form or email address. We also collect tracking data, which is automatically collected from every Website visitor, (collectively, “Information”).
Personal information is any information relating to you that can be used to identify you. In addition to using cookies, we collect information from you when you:
• Create a fundraiser
• Contact us via our online contact form, email, phone or subscribe to our enews.
When you donate
When you donate money to us, either directly or through our third-party vendor hopsie.com – we collect and process your personal information with the purpose of processing your donation(s), contact you regarding any questions related to your donation and in order to thank you for your donation(s). When you use our check-out page, it is handled by Hopsie, our third-party vendor. The use of your information is based on their terms of service and policies, so we encourage you to review those policies carefully.
You can find their policies at the link below: https://www.hopsie.com/docs/privacy-policy/
Types of personal information
We collect your name, e-mail address, phone number (optional), billing address including country and the donation amount. We also collect, but do not retain, credit card numbers which are processed by Hopsie, our third-party vendor. Hopsie mamages our website check-out and uses Stripe for payment processing unless you request to donate through PayPal. If you donate over the phone, mail or through our office, your credit card payment is processed by authorize.net. These payment vendors are subject to the Payment Card Industry Data Security Standards and your credit card information entered through these vendors is encrypted for your security.
When you donate in honor of someone with paper cards or e-cards
In addition to your information, we collect and process the honoree’s name and e-mail address or physical address, when you make a donation in honor of someone. You may also create a message to the honoree, which we do not use in any other capacity. After your honoree’s card is sent, we do not contact the honoree for any purpose including solicitation.
When you create a fundraising page for your fundraiser
When you create a fundraising page for a project on our Website, we collect and process the personal information you provide when setting up your account. This date is used to create your account and to administer and support your fundraising. We collect info such as name, username and e-mail address and we have access to your posts on your fundraiser page. Anything you post on your fundraiser page can be seen by visitors to our Website.
When you contact us
When you contact us via the form on our Contact Us webpage or via e-mail, or phone, we collect and process personal information with the purpose of responding to your contact request. We collect name, e-mail address and other personal information, that you may provide.
When you subscribe to our enews
When you subscribe to our enews, we will collect and process personal information with the purpose of providing our enews to your inbox. We collect your name and e-mail address. Your personal information is stored as long as you subscribe to enews. You can unsubscribe at any time.
We have adopted recommended technical, administrative and physical security measures through Trustwave protocol with their independent monthly review to help protect against unauthorized access, use or disclosure of the information we collect or store. Your information is accessible only to trusted employees.
Disclosure regarding third parties
We may disclose personal information that we collect or that you provide to trusted third-party services in order to process your donations, offer you the services in connection with setting up your account, email our enews and complete financial transactions. This includes contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
The first and last name of sponsors or donors is shared with the children’s home where you sponsor or donate so the children and administrators can address you by name when they thank you and write to you. It also helps us keep track of who is sponsoring each child in that particular children’s home. No address, email, phone or other donor information is shared with any administrators. If a donor/sponsor chooses not to disclose their first and last name in this way, please contact us at: firstname.lastname@example.org.
Period of storage for your personal information
We will retain your personal information for as long as needed in order to comply with our contractual, legal or regulatory obligations. When we no longer need your personal information, we will remove it from our systems.
How to review your information
You can access your data, edit your preferences, download your data, or revoke consent by emailing us at email@example.com. If you prefer, you can call us at (541) 904-0789 or write to us at:
PO Box 2345
Sisters, OR 97759
World’s Children provides a 30 Day Refund Policy for your ease of mind and confidence in our charity. If, for ANY reason, you wish a refund for a donation made in the last 30 days, please contact us, either by calling us at (541)904-0789 or by email. Please tell us the date of your transaction and the amount, and the mode of payment. We also request the reason for the refund so we can improve our services. If you made your payment by credit card, be sure to call us so we can handle your refund securely. World’s Children offers both full and partial refunds according to the timeliness of the request. For example, we can not offer refunds if the funds have already been wired overseas for your donation(s). All refund requests are reviewed and handled as soon as we are notified with the appropriate information.
Collection of data through cookies
The World’s Children website collects personal data about visitors who come to that website. Your consent applies to the following domain: worldschildren.org
This website is owned and operated by:
PO Box 2345
Sisters, OR 97759
When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information (such as IP address and type of browser they’re using) and details of visitor behavior patterns. We do this to allow us to keep track of the number of visitors to the various parts of the sites and understand how our website is used.
When you visit this website your online device will automatically receive one or several cookies, which are transferred from this website to your internet browser.
What is a cookie?
A cookie is a small data file that is saved on your computer, tablet or mobile phone. A cookie is not a program that can contain harmful programs or viruses.
Cookies are necessary for this website to function. Cookies help us get an overview of your visit to the website so that we can continually optimize and adjust to our visitors’ requirements and interests. On a very general level, cookies are used in order to show content that is as relevant as possible to you.
How long are cookies saved?
The amount of time that cookies are saved on your device can vary. The time when they are scheduled to expire is calculated from the last date you visited the website. When cookies expire, they are automatically deleted.
How can you reject or delete cookies?
You can always reject cookies on your computer, tablet or phone by changing your browser settings. You can choose not to receive cookies from Google Analytics.
You can delete cookies that you have previously accepted. If you are using a PC with a recent version of a browser, you can delete your cookies by using these shortcut keys: CTRL + SHIFT + Delete.
If the shortcut keys do not work and/or you are using an Apple computer, you must find out what browser you are using and then click on the relevant link. Remember: If you are using several different browsers, you must delete the cookies from each of them.
Do you have any questions?