World’s Children Privacy Policy and Terms of Use

(Last Updated: August 24, 2020)

Privacy Policy Overview

Thank you for visiting worldschildren.org. We know that you care about how your personal information is treated and your privacy is our priority. World’s Children recognizes that we must maintain and use your information responsibly. This policy describes what personal data we collect, how we use it, and choices available to you. We collect information from you when you visit and take actions on our website. We use this information to provide the services you’ve requested. We use cookies (such as Google Analytics) to provide a better experience and improve our website and similar technologies to track usage patterns and conduct marketing.

Your use of the World’s Children website

By using our Website, you agree to abide by the terms of our Privacy Policy. This Policy applies to all methods of access to our Website – whether by personal computers, mobile devices or otherwise. The General Data Protection Regulation (“GDPR”) is a European Regulation concerning the use and processing of personal information. We are committed to processing your information in compliance with the GDPR that became effective on May 25, 2018.

BY VISITING THIS WEBSITE, YOU CONSENT TO OUR USING ANY INFORMATION THAT YOU PROVIDE TO US OR THAT WE COLLECT IN ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT VISIT OR USE THIS WEBSITE.

Information We Collect and Track

WC collects and retains two types of information about Website visitors: personal information that individual visitors provide when interacting on the Website or voluntarily through our contact form or email address. We also collect tracking data, which is automatically collected from every Website visitor, (collectively, “Information”).

Personal Information

Personal information is any information relating to you that can be used to identify you. In addition to using cookies, we collect information from you when you:
• Donate
• Sponsor
• Create a fundraiser
• Contact us via our online contact form, email, phone or subscribe to our enews.

When you donate

When you donate money to us, either directly or through our third-party vendor hopsie.com – we collect and process your personal information with the purpose of processing your donation(s), contact you regarding any questions related to your donation and in order to thank you for your donation(s). When you use our check-out page, it is handled by Hopsie, our third-party vendor. The use of your information is based on their terms of service and policies, so we encourage you to review those policies carefully.
You can find their policies at the link below: https://www.hopsie.com/docs/privacy-policy/

Types of personal information

We collect your name, e-mail address, phone number (optional), billing address including country and the donation amount. We also collect, but do not retain, credit card numbers which are processed by Hopsie, our third-party vendor. Hopsie mamages our website check-out and uses Stripe for payment processing unless you request to donate through PayPal. If you donate over the phone, mail or through our office, your credit card payment is processed by authorize.net. These payment vendors are subject to the Payment Card Industry Data Security Standards and your credit card information entered through these vendors is encrypted for your security.

When you donate in honor of someone with paper cards or e-cards

In addition to your information, we collect and process the honoree’s name and e-mail address or physical address, when you make a donation in honor of someone. You may also create a message to the honoree, which we do not use in any other capacity. After your honoree’s card is sent, we do not contact the honoree for any purpose including solicitation.

When you create a fundraising page for your fundraiser

When you create a fundraising page for a project on our Website, we collect and process the personal information you provide when setting up your account. This date is used to create your account and to administer and support your fundraising. We collect info such as name, username and e-mail address and we have access to your posts on your fundraiser page. Anything you post on your fundraiser page can be seen by visitors to our Website.

When you contact us

When you contact us via the form on our Contact Us webpage or via e-mail, or phone, we collect and process personal information with the purpose of responding to your contact request. We collect name, e-mail address and other personal information, that you may provide.

When you subscribe to our enews

When you subscribe to our enews, we will collect and process personal information with the purpose of providing our enews to your inbox. We collect your name and e-mail address. Your personal information is stored as long as you subscribe to enews. You can unsubscribe at any time.

Our security

We have adopted recommended technical, administrative and physical security measures through Trustwave protocol with their independent monthly review to help protect against unauthorized access, use or disclosure of the information we collect or store. Your information is accessible only to trusted employees.

Disclosure regarding third parties

We may disclose personal information that we collect or that you provide to trusted third-party services in order to process your donations, offer you the services in connection with setting up your account, email our enews and complete financial transactions. This includes contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

The first and last name of sponsors or donors is shared with the children’s home where you sponsor or donate so the children and administrators can address you by name when they thank you and write to you. It also helps us keep track of who is sponsoring each child in that particular children’s home. No address, email, phone or other donor information is shared with any administrators. If a donor/sponsor chooses not to disclose their first and last name in this way, please contact us at: info@worldschildren.org.

Period of storage for your personal information

We will retain your personal information for as long as needed in order to comply with our contractual, legal or regulatory obligations. When we no longer need your personal information, we will remove it from our systems.

How to review your information

You can access your data, edit your preferences, download your data, or revoke consent by emailing us at info@worldschildren.org. If you prefer, you can call us at (541) 904-0789 or write to us at:
World’s Children
PO Box 2345
Sisters, OR 97759

 

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Refund Policy

World’s Children provides a 30 Day Refund Policy for your ease of mind and confidence in our charity. If, for ANY reason, you wish a refund for a donation made in the last 30 days, please contact us, either by calling us at (541)904-0789 or by email. Please tell us the date of your transaction and the amount, and the mode of payment. We also request the reason for the refund so we can improve our services. If you made your payment by credit card, be sure to call us so we can handle your refund securely. World’s Children offers both full and partial refunds according to the timeliness of the request. For example, we can not offer refunds if the funds have already been wired overseas for your donation(s). All refund requests are reviewed and handled as soon as we are notified with the appropriate information.

Cookies

Regarding the notification on our website: “We use cookies to improve your experience on our website. By browsing this website, you agree to our use of cookies.”

Collection of data through cookies

The World’s Children website collects personal data about visitors who come to that website. Your consent applies to the following domain: worldschildren.org

This website is owned and operated by:
World’s Children
PO Box 2345
Sisters, OR 97759
info@worldschildren.org

Google Analytics

When someone visits our websites we use a third party service, Google Analytics, to collect standard internet log information (such as IP address and type of browser they’re using) and details of visitor behavior patterns. We do this to allow us to keep track of the number of visitors to the various parts of the sites and understand how our website is used.

We do not make any attempt to find out the identities or nature of those visiting our websites. We won’t share your information with any other organizations for marketing, market research or commercial purposes and we don’t pass on your details to other websites. We use cookies to improve user experience and to analyze website traffic.

What happens?

When you visit this website your online device will automatically receive one or several cookies, which are transferred from this website to your internet browser.

What is a cookie?

A cookie is a small data file that is saved on your computer, tablet or mobile phone. A cookie is not a program that can contain harmful programs or viruses.

How/why does this website uses cookies?

Cookies are necessary for this website to function. Cookies help us get an overview of your visit to the website so that we can continually optimize and adjust to our visitors’ requirements and interests. On a very general level, cookies are used in order to show content that is as relevant as possible to you.

How long are cookies saved?

The amount of time that cookies are saved on your device can vary. The time when they are scheduled to expire is calculated from the last date you visited the website. When cookies expire, they are automatically deleted.

How can you reject or delete cookies?

You can always reject cookies on your computer, tablet or phone by changing your browser settings. You can choose not to receive cookies from Google Analytics.

Deleting cookies

You can delete cookies that you have previously accepted. If you are using a PC with a recent version of a browser, you can delete your cookies by using these shortcut keys: CTRL + SHIFT + Delete.

If the shortcut keys do not work and/or you are using an Apple computer, you must find out what browser you are using and then click on the relevant link. Remember: If you are using several different browsers, you must delete the cookies from each of them.

Do you have any questions?

If have any questions or comments in connection with this information and/or our processing of personal data, you are welcome to contact us. You can also review our Privacy Policy

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